Call Center vs Help Desk

Time and time again, companies come to us asking about our call center. And time and time again we have to tell them “I’m so sorry, we don’t have a … read more

Do I need a portal? Part 3

We’re back with the post you have all been waiting for – part 3 of our blog series about portals and their place in the corporate wireless management space. In … read more

Webinar Recap: Need a Hand with Your Mobility Growth Curve in 2017?

2017 is bringing new trends, new speeds, and new technology into the wireless marketplace. Much of what we do in the workplace is now being done via tablet, a mobile … read more

Why Austin is USA’s Best City to Live

You may have already heard the news about Austin being named the best city to live in in America. To some, that is old news in their book. To others … read more

Do I Need A Portal? Part 2

In Part 1 of our blog about portals and what makes them great (or not so great), we talked about the importance of ease of use. This is obviously a … read more

Do I Need a Portal? Part I

When mindWireless began back in 2000, the idea of a software portal to centralize and automate all corporate wireless tasks would have seemed a bit overwhelming. But now, in the … read more

Implementation, the overlooked component of an evaluation

When companies evaluate wireless expense management vendors, they often look at a number of different criteria. Throughout the sales cycle, whether it be an RFP or less formal evaluation, an … read more

So you think your expenses are optimized…

  We have over 100 current clients, and all of them but one said the exact same thing when we began our initial discussions in the sales process: “Thanks for … read more

BYOD Produces a $125K Phone Bill…now what?

What happens when one of your employees racks up a phone bill for their company phone that’s way over $100K? What will you do if they look to you for … read more

R.I.P. BYOD – It was a good try

BYOD programs tend to ebb and flow over time. Some programs have seen great success when literally leaving employees to their own devices, and many have transitioned back to corporate-liable … read more