Help Desk

mindWireless isn’t for everyone. We move fast, and expect each member of our team to be willing to go that extra mile in support of our clients.

Can you move smoothly from one fire to the next without getting singed?
Can you stay calm, cool and collected even on the busiest days?
Are you highly reliable?
Do you view the glass as half full?
Does this sound like you? Well, you could be a mindWireless Customer
Service Associate.

mindWireless is a leading wireless telecom management firm that works with Fortune 500 and other large enterprises. We help these companies buy the same wireless services they’re already using, but for less money. Our Customer Service Professionals have daily contact with our clients, providing solutions for a variety of questions received via phone and email. Business to Business customer service.

Qualifications:

Previous Help Desk experience is a plus (service related or technical). College degree or equivalent work experience required. Excellent customer service and communication skills are a must. Highly proficient in MS Excel and Word. Basic computer / Internet skills. Wireless technology industry experience is a plus.

YOU MUST BE available to work a schedule within our service hours of 7 am to 7 pm Monday through Friday. If you have trouble being a team player, or getting to work on time every day, don’t bother applying. We expect the highest levels of performance from our team members.

If you speak French, Spanish or Portuguese with fluency necessary for business, LET US KNOW!

If you are considering a move from Houston to Austin or Austin to Houston, please let us know as we have offices in both cities.

Benefits:

We offer a competitive starting salary, benefits to our team members and a great working environment. Employee benefits include generously subsided healthcare (medical, dental, vision, life insurance), free garage parking, employee discounts and many others.

If you are interested, please email mwcandidates@mindwireless.com